How Fast Do You Want Your Food?
Chick-fil-A takes the number one spot in QSR magazine’s new, “Drive-Thru Performance Study.” So cruel, since we’re chicken sandwich deprived here.
Drive-thrus are scarce in NYC. My only experience involves a few local White Castles and the transactions have always been far from award-winning. However, the slider chain came in at number two on Speaker Clarity. I’m curious if they mean the audio capabilities of the speaker or the human speaking to you because there’s no way any Brooklyn locations would rate a 97.6% based on cashier diction.
On the consumer side, who are the freaks that prefer faster service over accuracy? Thirteen percent strongly agree or agree with getting a speedy Filet-O-Fish when they ordered a Big Mac. And for those youngsters under 18, the number rise to a disturbing 33%. More than one-third of children and teens don't give a shit about what they eat as long as they get it quickly.